Contact Us
Call Us
Our Hours
Monday – Friday
9.00am – 5.00pm
Please note, we are closed on bank holidays.
If you leave a message out of hours we will do our best to get back to you the next working day.
In an emergency, dial 999
Northumbria Police Officers are trained to deal with domestic violence and abuse.
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If you’re in danger and cannot speak, follow these steps to make a silent 999 call:*
Call 999 from a mobile
If you don't speak or answer questions, press 55 or tap when prompted and your call will be transferred to the police.
The police will usually be able to find your location.
If you don't press 55 or respond, your call could be ended.
Call 999 from a landline
If you don't speak or answer questions and the operator can only hear background noise, they'll transfer your call to the police.
If you replace the handset, the landline may remain connected for 45 seconds in case you pick it up again.
Calling 999 from a landline automatically gives the police information about your location.
Try and speak to the operator, even if whispering, the call handler may ask you to cough or tap on the keys to answer questions.
*Steps relevant to calls to Northumbria Police – steps may vary in different areas
Source: https://www.northumbria.police.uk/contact/how-to-make-a-silent-999-call/
Referrals
We accept self-referrals and partner referrals from agencies/professionals into our support services.
Please do not complete a self referral form for someone else.
In this instance please use the Partner Referral form above.
General Enquiries
To talk to us about work experience, talks and training, donations, volunteering or anything that falls outside of referrals to our services, please email admin@nda.services to get in touch for more information.
Feedback
If you have feedback, a compliment or a complaint, about the service or the support you received at NDAS, we want to hear from you!
Please send us an email to: admin@nda.services
Click here to read your client rights and responsibilities and to send us your feedback!