Local Services

Your directory for local and national services, information and resources. 










Local Support Services

Cygnus Support - Support and wellbeing through partnership, training and counselling, based in the North East. 

GRACE Rape Crisis - Northumberland based charity offering support and counselling for women and girls (aged 13+) who are survivors of sexual violence. 

Angelou CentrePromoting social inclusion and economic independence of BME women; individual support for women, education, childcare assistance, employability guidance, citizenship guidance. Based in Newcastle upon Tyne.

Victims First - You don't have to report a crime to the police to get help from Victims First Northumbria. When you speak to a VFN co-ordinator, they will ask you a few questions to establish what has happened and how the crime has affected you and your personal circumstances. They will then help you identify the best support for you to help you cope and recover from your experience. Call: 0800 011 3116.

If you are looking for additional support from the team at Victims First Northumbria, you can refer directly using these email addresses listed below. There is a contact email address to refer young people (4-17 years), and one to refer adults (18+):

Young people:  vfncyp.enquiries@northumbria.pnn.police.uk

Adults: enquiries@victimsfirstnorthumbria.org.uk

National Support Services

Women's Aid National charity to end domestic violence, through support services, campaigning and partnership.

Refuge National organisation to provide refuge and specialist support services for anyone suffering domestic abuse. 

Virtual Refuge - To see, experience and plan for staying in a refuge.

Children and Young People

This is abuse. Disrespect NoBody - (Home Office) Understanding respectful relationships, unhealthy behaviour and sex in the internet age. An information source aimed at young people. 

Enough Abuse UK Ending child sexual abuse through education and training, raising awareness and information sharing.

Scarpa Children’s Society project which provides targeted youth support to young people who go missing or are at risk of sexual exploitation. Call: 0191 221 0836/0808 178 9185 

FaceUp2It. FACE (Fighting Against Child Exploitation) is a group of young people, male and female, who are aware of the dangers of grooming and sexual exploitation. This website was developed by young people to help others who are vulnerable or taking risks. 

Say Something - 24/7 anonymous helpline aimed at children and young people with concerns about sexual exploitation involving themselves or others.  You can phone or text the helpline 116 000 for free help and advice. 

The National Association for People Abused in Childhood (NAPAC) - NAPAC provides a national freephone support line for adults who have suffered any type of abuse in childhood. Telephone support line opening hours: Monday – Thursday 10:00am-9.00pm and Friday 10.00am-6.00pm. Call 0808 801 0331 free from all landlines and mobiles

Someone Cares - Providing free confidential counselling support for males and females (11 years and over) who have experienced any kind of abuse including domestic violence. They specialise in providing counselling support to victim/survivors of childhood sexual abuse, rape and sexual violence in the North East region.

Call: 0191 2578094  or Email: referrals@someonecares.org.uk.

Barnardos Mosaic Project Therapeutic Services for Children/Young People /Adults/Families.  Specialism in Bereavement, Sexual Abuse and Domestic Abuse, individual /group /family therapy. Call: 0191 2120237 or Email:  mosaic.project@barnardos.org.uk

Childline - If you are a victim of abuse and you're worried about what will happen if you report it to the police, you can call Childline on 0800 1111.

Tootoot - Giving young people a voice and an opportunity to report issues, bullying or anxieties through an online platform at school, college or university.

Men's Support Services 

Survivors UK - Helpline Web Chat National Helpline Web Chat for adult male survivors of rape or sexual assault. (Monday – Friday 10.30 – 21:00; Saturday – Sunday 10:00 – 18:00)

Men's Advice Line - Confidential helpline for men experiencing domestic violence from a partner or ex-partner (or from other family members).  Call: 0800 801 0327

Staying Safe Online

Child Exploitation Online Protection Information for children, adults or teachers on staying safe on the internet.

Women's Aid: Staying safe online.

Sexual Health

NHS Sexual Health Services

Can provide:

  • Testing for a wide range of sexually transmitted infections 

  • Emergency contraception up to 5 days after possible risk 

  • Full range of contraceptive methods

  • Hepatitis B vaccination

  • Anti HIV medication (PEP) up to 72 hours after possible risk

  • Anonymous reporting of rape /sexual assault to the police

  • Sexual health advice and information Provides information regarding sexual health following a sexual assault; sexual health for the following infections: Chlamydia; Gonorrhoea; Syphilis; HIV; Hepatitis B/C; Trichomoniasis. 


The local centre for Northumberland is Morpeth Clinic, Gas House Lane, Morpeth, Northumberland, NE61 1SR, 01670 515151 

Brook  Brook is the UK’s leading provider of sexual health services and advice for young people under 25.  They  specialise in working with young people to promote their sexual health in the wider context of health and wellbeing.



National LGBT Domestic Abuse Helpline The helpline also supports lesbian, gay, bi, trans and queer people who have experienced hate crime; sexual violence; have had problems with the police or have questions about the criminal justice system.  Call: 0800 999 5428.

Substance and Alcohol Misuse

Escape Family Support - ESCAPE offer Support to carers and families affected by a loved one’s substance misuse. They offer a variety of services including: 24 hour helpline; one to one support; counselling; group training e.g.  CRAFT (community reinforcement and family training) and Freedom Programme.  Call: 01670 352 700 or Email: hello@escapefamilysupport.org.uk 


Mental Health and Emotional Wellbeing

Talking Matters Northumberland - Talking Matters Northumberland offers a free psychological treatment, support and recovery service for the people of Northumberland over the age of 16 for depression, anxiety, stress and other mental health related problems.  0300 303 0700

Young Minds - Information on a range of subjects relevant for young people and their emotional health and wellbeing  Call: 0808 8025544 

Samaritans - Confidential emotional support for anybody who is in crisis. Call: 08457 90 90 90 

Other information

Respect - The Respect Phoneline is  available for frontline workers, who are working with, or who come into contact with, men or women who have used violence in their intimate and/or family relationships.  Call freephone 0808 802 4040 Monday-Friday 9am-5pm.

Local Services
Local Services
Local Services